At LIORA, each piece is produced in limited quantities with a focus on craftsmanship and exclusivity. For this reason, we maintain a strict return policy.
All Sales Are Final
We do not offer refunds

Exchanges & Store Credit Only

We accept exchanges or issue store credit within 7 days of delivery, under the following conditions:

• Items must be unused, unworn, and in original condition
• All tags, packaging, and protective elements must be intact
• Items must show no signs of wear or damage

Non-Eligible Items

• Customized or personalized pieces
• Items marked Final Sale
• Products not returned in original condition

Store Credit

• Store credit is issued once the item is received and approved
• Valid for 6 months from the date of issue
• Non-transferable

Damaged or Incorrect Items
Claims must be submitted within 48 hours of delivery to: hello@lioraitalia.com (with photos)

Shipping

• Return shipping is the client’s responsibility
• LIORA is not responsible for lost return shipments

Final Note
We encourage thoughtful purchasing. Our team is available to assist you prior to purchase to ensure each LIORA piece is the right fit for you.