At LIORA, each piece is handled with care to ensure it arrives in perfect condition. 

ORDER PROCESSING

• Orders are processed within 1–3 business days
• Orders placed on weekends or holidays will be processed the next business day
• You will receive a confirmation email once your order is placed and a second email with tracking once shipped 

SHIPPING TIMES

Estimated delivery times:

• United States: 3–7 business days
• International: 7–14 business days

Please note that these are estimates and may vary depending on location and carrier delays.

SHIPPING FEES

Shipping costs are calculated at checkout based on your location and selected shipping method.

We may offer complimentary shipping on selected orders or promotions. 

4. INTERNATIONAL SHIPPING
For international orders:

• Customs duties and taxes are not included
• These charges are the responsibility of the customer
• Delivery may be delayed due to customs processing 

TRACKING
Once your order has shipped, you will receive a tracking number via email.

DELIVERY RESPONSIBILITY
LIORA is not responsible for:

• Delays caused by shipping carriers
• Lost or stolen packages after confirmed delivery
• Incorrect shipping information was provided by the customer 

ADDRESS ACCURACY
Please ensure all shipping information is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. 

DAMAGED OR LOST ITEMS
If your order arrives damaged or is lost in transit:

• Contact us within 48 hours of delivery
• Include photos (if applicable)
• We will review and assist accordingly

CONTACT

For shipping inquiries:
LIORA
Email: hello@lioraitalia.com 

“Each LIORA piece is carefully prepared and packaged to reflect the integrity of the product inside.”