FREQUENTLY ASKED QUESTIONS
LIORA
Everything you need to know about your experience with LIORA
PRODUCT
All LIORA pieces are crafted from 100% silk, selected for its softness, fluidity, and natural elegance.
Our Signature pieces and Twillys are crafted in Italy, in collaboration with specialized silk manufacturers.
The Core Collection is developed using 100% silk, with printing completed in Italy and final assembly in the United States balancing craftsmanship, quality, and thoughtful production.
All of our pieces feature hand-finished details, including hand-rolled edges, making each scarf unique.
We aim for accurate color representation; however, slight variations may occur due to screen settings and the natural characteristics of silk.
ORDERS
Orders are processed quickly. Once placed, modifications or cancellations may not be possible.
You will receive a confirmation email immediately after placing your order.
SHIPPING
• United States: 3–7 business days
• International: 7–14 business days
Yes, we offer international shipping. Delivery times may vary depending on destination and customs processing.
International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
RETURNS & EXCHANGES
Due to the nature of our products, all sales are considered final.
We may offer exchanges or store credit for eligible items.
Items must be:
• Unused
• In original condition/ packaging sealed
• Returned within the specified timeframe
CARE
• Dry clean only
• Avoid contact with water and chemicals
• Store flat or gently folded
BRAND & EXPERIENCE
LIORA is built on the idea that accessories should feel personal, effortless, and lasting.
Each piece is designed with intention—to move with you and become part of your everyday expression.
LIORA approaches sustainability through intention rather than excess.
We create with a focus on enduring quality, refined materials, and longevity, encouraging a slower, more thoughtful relationship with what you wear.
Each piece reflects a commitment to considered production and responsible choices, with an ongoing effort to evolve toward more mindful practices.
CONTACT
For any inquiries, please email: hello@lioraitalia.com